While Fitbit Versa remains extremely useful in our everyday lives, you may experience some Bluetooth issues throughout your device’s lifetime. For this reason, it is essential to familiarize yourself with possible solutions in case you encounter Bluetooth-related problems.
Below are some answers to some FAQs about Fitbit Versa Bluetooth issues. We hope you’ll find the answers useful and helpful.
Why Is My Fitbit Versa Not Working?
It is important to note that Fitbit Versa can only work when synced to an Android device via Bluetooth. Any connection or pairing problems may explain why your tracker may not be working.
To resolve this issue, make sure the Fitbit app is installed on your phone(Android Google). Once you have verified this, turn on your Bluetooth. Hopefully, your problem will be solved.
How Do I Turn on Bluetooth on My Versa Fitbit?
To turn on Bluetooth on your Fitbit tracker, you will need to go to the Settings menu, click on Bluetooth, and select On. For reliable connectivity, ensure that you connect your Fitbit to one Bluetooth-enabled phone or tablet.
Read Also: How Do I Connect my Kummel Fitness Tracker to my Phone?
Why Does My Bluetooth Connection Keep Dropping?
How do I stop my Bluetooth from disconnecting? To avoid your Bluetooth from disconnecting, always ensure that the ‘Always Connected’ option in the Fitbit app is on.
To turn it on, open the Fitbit app, select your account photo, select your tracker, then scroll down to the bottom and make sure the ‘Always Connected toggle’ is turned on.
Pairing Rejected by Versa 4: How Do I Fix My Fitbit Bluetooth?
There are two main reasons why your device has Bluetooth issues.
- Your ‘All-Day Sync’ option in the Fitbit app is not on, or your smartphone is running on Android 6.0
- You’re dealing with a marshmallow, which needs Fitbit app permission, to scan for Bluetooth devices
If a Bluetooth issue is due to the first reason, which means your ‘All-Day Sync’ is off, all you have to do is to turn it on. To do this, open the Fitbit app, select your account photo, select your tracker, and then make sure the All-Day Sync toggle is turned on.
Want to resolve a marshmallow that needs Fitbit app permission? To seek connection permission from the Fitbit app, head to your phone’s Settings menu, and follow this procedure. First, select ‘Apps & Notifications,’ then select ‘Permission Manager,’ followed by ‘Location.’ After selecting the location, proceed to ‘Fitbit,’ then select the ‘Allow all the time’ option.
If the above procedure is futile, you can try removing and re-adding your Fitbit device from your Fitbit account. To do so, open the Fitbit app, select your account photo, select your tracker, and then tap the ‘Trash icon’ in the top-right corner. Select ‘unpair.’
Give the tracker some time, then pair back your Fitbit device with your Fitbit account and try connecting Bluetooth afresh. Alternatively, you can opt to turn Bluetooth off and on continuously for some time. You can also try restarting your mobile device.
As a last resort, if everything else fails, try to uninstall and reinstall the Fitbit app. That should solve the problem. If not, visit a Fitbit customer care shop for advanced assistance.
Read Also: 9 Fitness Trackers Without Bluetooth
What Interferes With Bluetooth? What Blocks Bluetooth Signal?
Low battery, incompatible smartphones, and a competing number of Bluetooth devices around the same spot may cause interference and be responsible for blocked Bluetooth signals.
Fitbit Versa Bluetooth Issues on iPhone
To sign up for Fitbit in the Fitbit App for iPhone, you will first launch Fitbit from your home screen and tap on ‘Join Fitbit.’ You will then scroll through the list and tap on Fitbit Versa. Once you have done that, tap on the ‘Set Up your Fitbit’ button and tap on the ‘Let’s Go’ button. Lastly, swipe up or down to set up your desired font.
How to Restart Fitbit Versa
To restart your tracker, plug it into the charging cable, making sure that the gold contacts on your tracker align with the gold contacts on the inside of the charger. Hold down your tracker’s button for a few seconds. You will then remove your activity tracker from the charging cable and press its button until the screen turns on.
Fitbit Versa Bluetooth Pairing, Pairing Rejected by Versa 2
This is a common challenge. Your Fitbit Versa may fail to successfully pair because your mobile device is not supported by Fitbit. To rectify this problem, you can install the Fitbit app on your Windows 10 laptop and add your tracker to the list of Bluetooth devices supported by Windows.
Read Also: How to Connect Bluetooth Fitness Watch to PC
What to Do When Your Fitbit Versa Device Is Not Found
If you ever find yourself in such a situation where your Fitbit Bluetooth can’t be found, go to your Fitbit app and unpair/delete your Versa from the Fitbit app. Remove the Fitbit app from your mobile device and restart it. Reinstall the Fitbit app on your mobile device.
Connect your Versa to your computer first. Go back to your mobile device, start the Fitbit app, enable Bluetooth, and log in to your account. Choose ‘Setting up a New Device’ and click on your Versa. Fitbit will start looking for your new device.
Once found, it will show a four-digit number on your Versa; enter that into your Fitbit account and press OK. After the whole process, you will receive a ‘connected’ message, which will be your cue to run your device and sync.
Fitbit Versa not syncing: Solution
If your device doesn’t sync, try these steps: Force quit the Fitbit app, go to Settings, select Bluetooth, and turn Bluetooth off and back on. Then open the Fitbit app. If your Fitbit device didn’t sync, restart your iPhone or iPad.
The answers in this guide provide you with all the info you need on how to fix Fitbit Versa Bluetooth issues. If you’ve tried all the tactics highlighted above and still experience Bluetooth issues, call Fitbit customer support. They’ll help you solve your Bluetooth problem. If you encounter any Bluetooth issues, always refer to this guide.
Read Also: Why Is My Fitbit Sense 2 Keep Restarting?
